Account & Registration
on the Registration page Enter your mobile number or email, password, and date of birth. Verify the OTP and agree to the terms and conditions to complete your registration. The entire process takes just 3 minutes.
No. Under vc789's policy, each person may hold only one account. If multiple accounts are detected, all of them may be closed and any accumulated bonuses forfeited.
You must be at least 18 years old to register and bet on vc789. Accounts found to belong to minors will be closed during verification. To learn about responsible gambling, Responsible Gaming Page visit.
on the Login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. The whole process takes just 2 minutes.
Small withdrawals can be processed without KYC verification. However, KYC is required for larger withdrawals and to ensure full account security. Complete verification by uploading a photo of your National ID or passport.
Deposits & Payments
vc789 supports deposits via Mobile Pay, Nagad, Rocket, DBBL Mobile Banking, and bank transfer. All methods are credited quickly. For more details, on the Transactions page here.
The minimum deposit on vc789 is just ৳200. Limits may vary by payment method. For mobile banking, the minimum typically ranges from 200 to 500 BDT.
Mobile banking deposits (Mobile Pay, Nagad, Rocket) are usually credited within 2–5 minutes. Bank transfers may take a little longer. If your deposit hasn't appeared after 15 minutes, at the Help Center contact us.
If a deposit fails, the amount is automatically returned to your mobile banking account. If you don't receive a refund within 24 hours, contact live chat with your payment reference number.
Withdrawals & Cash Outs
Standard withdrawals are processed within 1–3 business hours. If verification is required, it may take up to 24 hours. Withdrawal status on the Transactions page will be visible.
The minimum withdrawal on vc789 is ৳500. For faster and more secure withdrawals, use the same payment method you used to deposit.
Withdrawals are commonly rejected for the following reasons: incomplete KYC verification, unmet bonus wagering requirements, incorrect payment details, or suspicious account activity. If you run into an issue, at the Help Center contact us.
Bonuses & Offers
The welcome bonus is automatically credited on your first deposit after registration. To view the bonus amount and terms, Bonus Page visit.
Yes. Every bonus comes with specific wagering or rollover requirements. For example, a 5x wagering requirement means you need to bet the bonus amount 5 times. The terms for each bonus on the Bonus page Details are provided below.
Yes, most bonuses have a set expiry — typically 7 to 30 days. If wagering requirements aren't completed within that period, the bonus will be forfeited. Make sure to start using your bonus promptly after it's credited.
Yes. By referring a friend to vc789's referral program, both of you will receive a bonus. To learn more about the referral bonus, Bonus Page and Rewards Page visit.
Betting & Games
On vc789, you can bet on cricket (BPL, IPL, World Cup), football (Premier League, La Liga, Champions League), kabaddi, badminton, and many more sports. For more details, on the bet page here.
With Live Betting, you can place bets on matches as they happen in real time. Odds update every moment — just log in, pick any live match, and bet at the odds you want.
If a match is cancelled or abandoned, the full stake is generally refunded. For specific rules, Terms & Conditions visit.
Yes, a cash-out option is available on selected matches and markets. It lets you settle your bet before the match ends to secure a profit or protect your stake.
Mobile App
on the App page Download the app based on your device (Android/iOS). On Android, you may need to download the APK directly. A full guide is available on the app page.
Start by closing and restarting the app. Clear the cache and check for any available updates. If the issue persists, uninstall and reinstall the app. If you're still experiencing problems, at the Help Center contact us.
Yes, the vc789 app supports biometric authentication. Go to the app settings and enable fingerprint or Face ID login.
Security & Privacy
Go to Account Settings, navigate to the "Security" section, and enable 2FA. You'll receive an OTP on your mobile with every login. Once active, your account cannot be accessed without the OTP — even if someone knows your password.
Yes. vc789 uses 256-bit SSL encryption. Your information is never shared with third parties. To learn more, Privacy Policy read here.
Change your password immediately and at the Help Center contact us via Live Chat. Our security team will promptly verify your account and take the necessary steps.
No results found for your search. at the Help Center contact us.
Why Read the vc789 FAQ
Thousands of Bangladeshi bettors register, place bets, and win on vc789 every day. But quick questions always come up — how long does a deposit take, how do I claim a bonus, where do I download the app. This FAQ page exists for exactly that reason — so you can find answers instantly without waiting for support.
The vc789 FAQ is updated regularly. Whenever new features, payment methods, or bonus offers are added, the FAQ is updated to reflect them. Bookmark this page — it's your first stop for any question.
Common misconceptions about betting are also addressed here. Many people believe bonuses can't be withdrawn — in fact, once the wagering requirements are met, the full bonus amount is withdrawable. Others think live betting is complicated — try it once and you'll see how straightforward and exciting it really is.
Can't find an answer? Type your question in the search box above, or at the Help Center Chat with our 24/7 support team.
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